![]() ![]() For safeguarding to protect you, the e-money institution must have measures in place that follow rules set by the Financial Conduct Authority. In the United Kingdom, Airwallex’s operating company, Airwallex (UK) Limited (‘Airwallex UK’) holds an Electronic Money Institution (EMI) license issued by the Financial Conduct Authority. For the avoidance of doubt, Electronic Money Institutions like Airwallex NL do not participate in the DGS. Both the safeguarding regime and DGS provide different levels of protection and risk but ultimately aim to ensure your funds are protected. The DGS acts like an insurance policy for bank accounts and pays out up to a maximum of EUR 100,000 per eligible person, per bank. The DGS protects consumers together with some businesses (that meet its eligibility criteria) should a bank fail and they cannot return your money to you. Certain authorised financial services firms (such as an authorised bank) do not have the same safeguarding obligations as firms such as Airwallex NL, but instead are required to participate in the DGS. You may have heard of the Deposit Guarantee Scheme (depositogarantiestelsel, “ DGS ”) and wonder how this differs from the safeguarding process described above. It means that whenever you ask us to redeem (withdraw) your e-money or make a payout, that money will be available. Furthermore, this separately held money is not available to any of Airwallex’s creditors, our banks or third parties. The separately held money is only available for the purposes of giving you back your money on your request. The Foundation is a separate and independent legal entity, ensuring that in the case of Airwallex NL’s insolvency your funds are still protected. Moreover, in accordance with Dutch law those bank accounts are held by an independent custodian called Airwallex Netherlands Foundation (the “ Foundation ”), a so-called customer accounts foundation (stichting derdengelden). This means that the money that you receive into your Wallet, is fully backed by money that we hold in separate bank accounts. The purpose of safeguarding is to ensure that your funds are kept separate from Airwallex NL’s own funds that it uses for its business operations and are protected from the moment Airwallex NL receives the funds, until you make payout or request a redemption (withdrawal) of your balance. As part of our EMI licence, we have put in place ‘safeguarding’ measures to protect all of our customers' funds in line with these rules For safeguarding to protect you, the e-money institution must have measures in place that follow rules set by De Nederlandsche Bank. (‘Airwallex NL ’) holds an Electronic Money Institution license issued by the Dutch Central Bank (De Nederlandsche Bank). In the Netherlands, Airwallex’s operating company, Airwallex (Netherlands) B.V. The way in which Airwallex is required by law to keep your funds safe is determined by the laws of the country in which we provide you with our services. ![]() ![]() Airwallex is regulated and licensed where required by the various countries in which it operates, providing you with confidence that payments you make are done through a platform that is compliant. You should read these carefully.Airwallex is committed to keeping your funds safe. If you contact a third party provider advertised or mentioned on this website, either directly or via a link, any use by you of the third party provider’s website, products or information will be subject to the third party provider’s own terms and conditions. Any links to a third party provider’s website on this site are for your convenience only. We will not be responsible to you if any product or advice you obtain form a third party is not suitable for you or does not meet your requirements. We do not recommend or accept any responsibility for any third party provider’s products, services, information, advice or opinions provided to you either directly or via their websites. ![]() However, we do not guarantee that all information is accurate and free of errors and omissions at all times and we do not accept any responsibility or liability for any loss you may suffer as a result of information on this site not being accurate at all times. We take reasonable care to correct errors or omissions on our site as soon as we can after we are made aware of them. As our website contains links through to firms which provide consumer credit we have limited permission to undertake credit broking activities and for these limited activities only AE3 Media Limited is authorised and regulated by the Financial Conduct Authority The principal business of AE3 Media is journalism. AE3 Media Limited is authorised and regulated by the Financial Conduct Authority ![]()
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